About Me

Hi! I’m Givanna, a first-generation American whose work ethic and passion for perseverance come from my parents’ inspiring journey to build a new life. Their story drives my dedication to continuous growth, both personally and professionally.

One way I channel this passion is through project management, where I believe success requires a wide range of skills. My engineering background helps me understand complex technical challenges, while my experience in technical writing allows me to create clear communication and effective documentation. For me, each project is more than just a series of tasks; it’s about fostering strong relationships with everyone involved. I know that without those relationships, meeting project goals becomes a challenge, but when everything comes together, there’s no better feeling!

Volunteering is another essential part of my life. I believe in giving back to others in the same way I’ve been fortunate to receive support and mentorship throughout my life. Making a positive impact in my community isn’t just a goal; it’s a fundamental part of who I am.

Thank you for stopping by my website! I hope you enjoy exploring my projects and the stories behind them. Don’t forget to check back often as I’ll be adding more exciting work along the way!

Experience

Solutions Engineer / Project Lead

As a Solutions Engineer in the capacity of Project Manager/Region Lead, responsibilities encompass ensuring projects achieve 100% deliverables within budget. My role involves leading team training, resolving client issues quickly, and providing status updates to ensure alignment. I worke closely with stakeholders to mitigate risks and drive improvements, resulting in enhanced project efficiency and client satisfaction.

Junior Technician

At NRTC, I specialized in troubleshooting complex network issues for residential and business clients using Fiber, Fixed Wireless, and DSL. I managed over 300 client relationships, focusing on resolving connectivity challenges while adhering to stakeholder protocols. Additionally, I supported email systems, cable TV, and streaming services, using advanced tools like Calix Cloud to enhance network performance.

Volunteer for Global Organization

In my volunteer role, I contribute to both short- and long-term projects within a cross-functional team. I participate in retrospectives, sprint reviews, and daily syncs, ensuring stakeholder needs are met while keeping projects on track. My involvement helps drive key initiatives forward, fostering collaboration across teams and ensuring deadlines are consistently met.

Projects

Milestone State Testing

The Milestones Testing project successfully met all deliverables on time and within budget.

Inaugural Knowledge Base

The implementation of the Knowledge Base significantly enhanced employee retention and client satisfaction.

Chromebook Deployment

The Chromebook Deployment project was completed earlier than expected leading to the Stakeholders requesting another major project.

Executive Laptop Replacement

The Laptop Replacement project successfully provided and configured a new laptop for the executive resulting in additional laptop purchases and contract renewals.

Greyhound Acclimation

Ensure the smooth transition and adjustment of retiring racing Greyhounds arriving monthly from overseas.

Everto Vending

The Everto Vending project established a low-risk vending business that generates consistent monthly revenue with minimal overhead.

Say Hello

Contact Me